7-Day Call Trend
Call Split
Active Channels
No active calls right now
Recent Calls
No recent calls
Live Call Monitor
No active calls
⚡ Call Engine Status
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📈 Platform Activity (today)
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🏠 All Tenants Overview
| Tenant | Plan | Extensions | Trunks | Calls Today | Status |
|---|
Tenant Management
Manage customers, plans & resources
Admin Users
| Name | Role | Tenant | Last Login | Status |
|---|
Roles & Permissions
Define custom permission sets and assign them to Admin Users with the "Staff" role — grants exactly the Create / Read / Update / Delete access you choose, per feature.
| Role Name | Description | Permissions | Users |
|---|
Extensions
| Extension | Name | Tenant | Department | Context | Voicemail | Created | Actions |
|---|
Departments
| Name | Extensions | Actions |
|---|
SIP Trunks
| Name | Tenant | Type | Host / Port | Auth | Codecs | Actions |
|---|
Inbound Routing
| Name | Tenant | Greeting | Options | Timeout | Actions |
|---|
Outbound Routing Rules
Internal calls (extensions, IVR, queues, ring groups) route automatically
| Name | Tenant | Pattern / Prefix | Action | Destination | Priority | Status | Actions |
|---|
Web Softphone
Connect your extension to make and receive calls directly in your browser.
Connection Info
Server Details
Server43.204.179.158
WebSocket Port443 (via HTTPS)
ProtocolVERTO over WSS
How To Use
- Select a tenant from the top switcher
- Choose your extension
- Click Connect Softphone
- Accept the SSL certificate warning (first time only)
- Allow microphone access when prompted
- Dial any number and press the call button
ⓘ First Time Setup
Before connecting, visit https://43.204.179.158/verto in your browser and accept the self-signed certificate. You only need to do this once.
Business Hours
| Name | Timezone | Open → | Closed → | Actions |
|---|
Recording Settings
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Call Recordings
| Date | Caller | Destination | Direction | Duration | Actions |
|---|
Voicemail to Email (SMTP)
Enable Voicemail Email
Send voicemails as MP3 attachments
TLS / SSL
Use secure connection
Voicemail Setup
Voicemail-to-email delivery requires SMTP to be configured.
OwnPBX will auto-generate this config when you save SMTP settings above.
Users access voicemail by dialing *98 from their extension.
Check messages: dial extension + *99
Call Detail Records
| Date / Time | Tenant | Caller ID | DID Used | Extension / Dest | Direction | Talk Time | Cost | Hangup Cause |
|---|
DID Numbers
| Number | Source | Description | Routes To | Destination | Status |
|---|
Voicemail Inbox
| Extension | Caller | Duration | Date | Status |
|---|
Call Forwarding
| Extension | Name | Always Forward | On Busy | On No Answer |
|---|
Blacklist
| Number | Description | Added |
|---|
Speed Dial Codes
| Code | Destination | Description |
|---|
Company Phonebook
| Name | Number | Company |
|---|
Calls by Hour
Daily Volume (last 30 days)
Top Callers
| Caller ID | Calls |
|---|
Top Destinations
| Destination | Calls |
|---|
Plan Tiers
Tenant Billing
| Tenant | Plan / Limits | Balance | Subscription | Status | Actions |
|---|
CURRENT PLAN
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WALLET BALANCE
$0.00
Used for subscription renewals
SUBSCRIPTION
No active subscription
Request Balance Top-up
Submit a top-up request to your account manager. Once approved, the amount will be credited to your wallet automatically.
AMOUNT ($)
NOTE / PAYMENT REFERENCE
My Top-up Requests
| Amount | Note | Submitted | Status |
|---|
Account ActivitySubscriptions, DID charges, call charges, top-ups
Audit Log
| Time | User | Action | Resource | Tenant | IP | Detail |
|---|
System Settings
Global DID Pool
| Number | Type / Country | Status | Assigned To | Vendor | Wholesale | MRC / NRC / Inbound | Notes | Actions |
|---|
Rate Sheets
| Name | Type | Description | Entries | Used By | Actions |
|---|
Carriers / Vendors
| Name | Host | Rate Sheet | DID MRC / NRC | Billing | DIDs | Actions |
|---|
Outbound Routing
| Name | Prefix | Departments | Mode | Strip/Prepend | Caller ID | Vendors | Assigned Tenants | Actions |
|---|
Number Porting Requests
| Number | Tenant | Carrier | Status | Submitted | Ported | Actions |
|---|
Active Calls — All Tenants
| Tenant | Channel | Caller | Destination | State | Duration |
|---|
Capacity Monitor
| Tenant | Active Calls | Limit | Utilization |
|---|
Alert Rules
| Name | Metric | Threshold | Action | Active |
|---|
Recent Alert Events
| Rule | Value | Triggered | Detail |
|---|
SIP Registration Monitor
| User | Contact | IP | User-Agent | Expires |
|---|
Global Blacklist (Platform-wide)
Numbers here are blocked across ALL tenants
| Number | Description | Added |
|---|
🎙️
AI Call Monitoring — Scam & Fraud Detection
For tenants with monitoring enabled, a sample percentage of their calls are transcribed and scanned for scam patterns (brand impersonation, requests for bank/card/OTP details, urgency/coercion tactics). Flagged calls appear below with the transcript and AI-classified scam type.
Tenant Call Monitoring
| Tenant | Monitoring | Sample % |
|---|
Flagged Calls
| Detected | Tenant | Caller | Destination | Scam Type | Confidence | Status |
|---|
Fraud Rules
| Name | Type | Threshold | Window | Action |
|---|
Suspicious Activity (last hour)
| Tenant | Caller | Calls | Total Sec |
|---|
Scam Keyword Groups
| Group | Keyword |
|---|
IP Whitelist
| IP / CIDR | Tenant | Description | Active |
|---|
Failed Login Log
| IP Address | Time | User Agent |
|---|
Signup Orders
| Date | Company | Plan | Amount | Number | Status | Actions |
|---|
Signup Plans
| Key | Name | Product | Price/mo | Ext | SC | AI Agent | Status | Actions |
|---|
Reseller Accounts
| Brand | Login Email | Custom Domain | Tenants | Status | Actions |
|---|
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My Tenants
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Total Extensions
—
Calls Today
—
Total Calls
My Tenants
| Tenant | Plan | Balance | Status | Created | Actions |
|---|
My Brand Settings
Live Preview
My PBX
Login
How it works: When a tenant logs in via your custom domain, they see your brand name, logo, and colors instead of OwnPBX branding.
Usage by Tenant (this month)
| Tenant | Calls | Minutes |
|---|
Create Invoice
Invoices
| Invoice # | Tenant | Amount | Period | Status | Created | Actions |
|---|
Total Agents
0
Deployed
Active
0
Online now
Total Calls
0
Handled by AI
Resolution Rate
—
Avg all agents
🤖
No agents yet
Deploy your first AI voice agent to start handling calls automatically
White-label / Branding
OwnPBX
Platform Announcements
| Title | Type | Active | Expires | Created | Actions |
|---|